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Call
07 3252 1100
Contact
info@camarguefashion.com.au
Store info

Mon-Fri, 9:30am-5:30pm

Directions

5 / 46 James Street
Fortitude Valley Q 4006

5 / 46 James Street
Fortitude Valley Q 4006

Mon-Fri, 9:30am-5:30pm

Delivery & Returns

DELIVERY

We aim to ship all orders on the day of purchase.  Orders placed after 4pm may not be shipped until the following business day. Please note, during sale periods delivery times may vary. Sale items can take up to 48 hours to be shipped unless Express Shipping is selected at the checkout.  and can take up to 48 hours for sale items to be shipped. 

We currently only ship to addresses within Australia. For international deliveries, please contact our 07 3252 1100. 

Standard Shipping
Standard shipping within Australia can take 2+ business days. Orders under $300 cost an $8 flat fee. Orders over $300 are eligible for complimentary Standard Shipping. 

Express Shipping 
Express shipping within Australia can take 1-2 business days. Orders under $650 cost a $15 flat fee. Orders over $650 are eligible for complimentary Express Shipping. 


RETURNS (online only)

We hope you love your order, however if you are not fully satisfied we are able to fulfil a return request for a refund or exchange pending the following information. 

What is eligible for return?
You can return for refund, credit note or exchange if the item you have purchased is unworn, in its original packaging, and with tags still attached. Please note, we do not accept return on swimwear. We also do not accept returns on sale items or items purchased with a discount during a promotion period. All sale items or items purchased with a discount during a promotion period are final sale. Gift vouchers are also not able to be returned or redeemed for cash. 

What is the return period?
To initiate the returns process we require written advice within 48 hours of receiving your order. Please email online@camarguefashion.com.au to notify our customer care team of your intended return and reason for return. Pending approval of your return request, the item must be received by Camargue within 7 days of acceptance. 

How do I return my order?
Please ensure that all returns are placed in a suitable box or satchel with a tracking number. The tracking number must be communicated with Camargue customer care after sending. Please note that return shipping costs are at the expense of the customer. 

Where do I return my order?
Please post your returns to:
Camargue
Shop 5/46 James Street
Fortitude Valley QLD 4006​

Can I return my order in-store?
We would love to help you in-store and encourage you to visit our Brisbane boutique for further assistance.