We aim to ship all orders on the day of purchase. Orders placed after 4pm may not be shipped until the following business day. Please note, during sale periods delivery times may vary. Sale items can take up to 48 hours to be shipped unless Express Shipping is selected at the checkout.
We currently only ship to addresses within Australia. For international deliveries, please contact our boutique on 07 3252 1100.
Standard shipping within Australia can take 2+ business days. Orders under $300 cost a flat fee of $10. Orders over $300 are eligible for complimentary standard shipping.
Express shipping within Australia can take 1-2 business days. All orders cost a flat fee of $20 for express shipping.
RETURNS (online only)
We hope you love your order, however if you are not fully satisfied we are able to fulfil a return request for a refund or exchange pending the following information.
What is eligible for return?
You can return for refund, credit note or exchange if the item you have purchased is unworn, in its original packaging, and with tags still attached. Please note, we do not accept return on swimwear. We also do not accept returns on sale items or items purchased with a discount during a promotion period. All sale items or items purchased with a discount during a promotion period are final sale. Gift vouchers are also not able to be returned or redeemed for cash.
What is the return period?
To initiate the returns process we require written advice within three days of receiving your order. Please email firstname.lastname@example.org to notify our customer care team of your intended return and reason for return. Pending approval of your return request, the item must be received by Camargue within 7 days of acceptance.
What if I would like an exchange for a different size or style?
If you would like to exchange your order for another available size or style please confirm this with our customer care team via email@example.com. Pending approval of your exchange request, the item you are returning must be received by Camargue within 7 days of acceptance. We will send your exchange as soon as we receive your return.
Please note we offer complimentary standard shipping for exchanges, however return shipping costs are at the expense of the customer.
How do I return my order?
Please ensure that all returns are placed in a suitable box or satchel with a tracking number. The tracking number must be communicated with Camargue customer care after sending. Please note that return shipping costs are at the expense of the customer.
Where do I return my order?
Please post your returns to:
Shop 5/46 James Street
Fortitude Valley QLD 4006
Can I return my order in-store?
We would love to help you in-store and encourage you to visit our Brisbane boutique for further assistance.