Thank you for you shopping at Camargue. We hope you love your new pieces as much as we do.
For your delivery, we will ship your item within 24 hours of the purchase. Our shipping rates are as follows:-
- Under $300 - Flat rate of $15.00 within Australia
- $300 and over - Free express shipping within Australia
RETURNS (ONLINE ONLY)
If the item you have purchased isn't quite right, please see the following instructions to assist with your return.
What can be returned
You can return or exchange the item you have purchased if it is unworn and in original packaging or with tags still attached. Unfortunately you are unable to return an item that has been purchased through a promotion or while on sale. However we do accept exchanges for these items when purchased ONLINE ONLY.
Please note gift vouchers cannot be redeemed for cash. Gift vouchers purchased online can only be used via our online store and not at our James Street boutique.
When do items need to be returned by
Please contact us within 3 days of receiving your item. We must receive the item back in-store within 7 days of your contacting us.
Where do items need to be returned to?
Please post your item back to Camargue, Shop 5/46 James Street, Fortitude Valley Qld 4006.
How do customers return items?
Ensure that the items are placed in a suitable box or satchel with tracking. Please communicate tracking information to email@example.com
Shipping for returns?
Please note that the customer pays for all returns back to the store.
Credit for returns?
For ONLINE purchase only, you may receive either a store credit, exchange or full refund of the item that you have returned to us.
In-store return option?
We would love to help you in-store. You are more than welcome to bring your return into Shop 5/46 James Street, Fortitude Valley Qld 4006 if your would like further assistance.
Please return the items with all relevant packaging including swing tags to be eligible for a store credit, exchange or full refund.
Returning Sale Items
Unfortunately we do not allow returns on any sale items, under any circumstances (not including items deemed faulty). We do not allow refunds, exchanges or returns for store credit on any sale items. All sale items are final sale. If you are unsure about a sale item, please contact firstname.lastname@example.org for assistance before purchasing as we are happy to help.